BUZZHub Plans

All pricing is inclusive of Australian GST.

Basic

Suitable for small teams and freelancers. It comes with 1 hour of onboarding training and includes three user accounts.

This plan provides access for less than the price of a daily coffee.



The details
  • 1,000 Monthly Emails
  • 10 (GB) Storage
  • Basic Support (9x5-NBD) Support
  • 1 hour of training Training
  • 3 Users
  • 500 monthly queries Wingman Ralph

Monthly plan AUD $300/mo
Annual plan AUD $200/mo


Standard

Our most popular plan! Suitable for small to medium sized teams. Package includes 10 user accounts.

Includes increased volumes of storage and a valuable support plan offering support between 9-5am AEST Monday-Friday with a 4 hour response.  

It also comes with 2 hours of onboarding training.

Larger quotas for storage and email quota can be added to this plan. 

This plan provides access for less than half the price of a daily coffee.



The details
  • 5,000 Monthly Emails
  • 20 (GB) Storage
  • Basic Support (9x5-NBD) Support
  • 2 hours of training Training
  • 10 Users
  • 1000 monthly queries Wingman Ralph

Monthly plan AUD $600/mo
Annual plan AUD $500/mo


Plus

Our Plus plan is our premium package, suitable for most team sizes. This package includes 20 user accounts. It also comes with a larger volume of storage and email quota.

It also comes with standard support (9-5am AEST Monday-Friday with a 4 hour response) It also includes 2 hours of onboarding training.

Larger quotas for storage and email quota can be added to this plan. Additional users can be added onto this plan at a cost of AUD $35 per user.

This plan provides access at slightly more than just a dollar a day per user!



The details
  • 10,000 Monthly Emails
  • 50 (GB) Storage
  • Basic Support (9x5-NBD) Support
  • 2 hours of training Training
  • 20 Users
  • 2000 monthly queries Wingman Ralph

Monthly plan AUD $850/mo
Annual plan AUD $700/mo




Some details about the plans

For other FAQs please visit our FAQ Page. All time references are in AEST.

Support

We have a range of support options available to suit organisations of all types.

Basic Support (9x5xNDB)
  • This support provides support during working hours between Monday - Friday
  • Priority 1 tickets will be responded to by next business day
  • Priority 2 & 3 tickets will be responded to based on severity

Standard Support (9x5-4)
  • This support provides support during working hours between Monday - Friday
  • Priority 1 tickets will be responded to within 4 business hours
  • Priority 2 & 3 tickets will be responded to based on severity

Premium Support (24x7-6)
  • This support provides support 24 hours a day, seven days a week
  • Priority 1 tickets will be responded to within 6 business hours
  • Priority 2 & 3 tickets will be responded to based on severity


Any one in your organisation can raise a standard support ticket (Priority 2 & 3), while Priority 1 tickets can only be raised by the subscription owner or a nominated person. Typically the response times allow us to allocate engineers and do a preliminary investigation before reaching out.

Please note that if BUZZHub is unavailable, announcements regarding availability will be published to our social media accounts.


Training

Each subscription comes with an initital training engagement which is delivered via a private live stream.

Typically the initital training engagement covers off the basic functions of BUZZHub or with a focus on particular areas of interest requested by your organisation.

Pre-recorded
  • Available anytime
  • Covers a wide range of topics
  • Can be used to help upskill new team members

Live Stream
  • Training sessions available between Monday - Friday 09:00-17:00 (AEST)
  • Based on a standard tour or a focus on a particular area of interest
  • Includes Q&A with BUZZHub experts

Documentation
  • Availably anytime
  • Provide detailed how-to information
  • Includes Tips & Tricks


Storage

Storage is included in each BUZZHub Plan at different sizes. Storage is used for many things within BUZZHub including:

  • Images and Logos
  • Generated documents, including PDFs
  • Media clips
  • Shared files
You can manage the size of the storage consumed and additional storage can be added to your subscription as required. Please enquire for more information.


Monthly Email Quota

Each BUZZHub Plan includes a total amount of emails that can be sent through BUZZHub each month - this is your email quota. Email is used for many things within BUZZHub including:

  • Media pitching
  • Client EDMs
  • Booking confirmations
  • Workflow alerts and messages
Larger email quotas can be added to your subscription as required. Please enquire for more information.
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The all-in-one PR solution for Agencies and In-house Comms Teams that will change the way you communicate

   Designed for Communication Pros
   Streamline Effort with Automation
   Reduce Duplication, Increase Accuracy
   KPI Management
   Uniform Stationary and Outputs
   Single Point of the Truth
   Track and Schedule Emails
   Client and Media Management
   Pitch Management Solution
   Manage Spokespeople & Talent