Your Project Team, In The Loop
When a journalist replies to your pitch, that reply needs to reach the right people immediately. Not just the person who sent the pitch, but the account manager, the client contact, and anyone else working on that campaign. Buzzscribed's Team Email Groups create shared email addresses for each client or campaign, so journalist responses go straight to everyone who needs to see them.
Create an email group for each client or project. When a journalist replies to a pitch sent from that group address, every team member assigned to the group receives the response. No more forwarding chains, no more missed replies sitting in someone's personal inbox while the rest of the team wonders if the journalist responded. The conversation stays with the project, not the person.
Out-of-office replies are detected and handled automatically. Instead of flooding your team with vacation auto-replies from every journalist on your distribution list, out-of-office messages are filtered and snoozed. Your team sees the journalist responses that matter, while the noise is kept out of the way. When the journalist returns, their out-of-office status clears, and they are back on your active list.
Team Email Groups are particularly valuable for agencies where team members move between clients, go on leave, or work across multiple campaigns. Because the email group belongs to the project rather than the person, handovers are seamless. A new team member added to the group immediately has access to the conversation history. A team member who goes on leave does not take the client's journalist correspondence with them.
Every inbound message is logged against the journalist's contact record in your Media CRM, building a complete interaction history across your team. When you need to check what a journalist said, when they said it, or who on your team responded, it is all in one place. Team Email Groups keep your team connected and your journalist correspondence organised, without anyone having to change how they use email.