Team Email Groups

Your Project Team, In The Loop

When a journalist replies to your pitch, that reply needs to reach the right people immediately. Not just the person who sent the pitch, but the account manager, the client contact, and anyone else working on that campaign. Buzzscribed's Team Email Groups make this automatic.

Create an email group for each client or project. Add your team members. When you send a pitch, it comes from you -- your name, your email address. But when a journalist replies, your whole team gets it. No more forwarding chains, no more missed replies sitting in someone's personal inbox while the rest of the team wonders if the journalist responded. The conversation stays with the project, not the person.

Out-of-office replies are detected and handled automatically. Instead of flooding your team with holiday auto-replies from every journalist on your distribution list, out-of-office messages are filtered and snoozed. Buzzscribed detects return dates so you can time your follow-ups. If the OOO mentions a replacement contact, Buzzscribed extracts that too. Your team sees the journalist responses that matter, while the noise is kept out of the way.

Team Email Groups are particularly valuable for agencies where team members move between clients, go on leave, or work across multiple campaigns. Because the email group belongs to the project rather than the person, handovers are seamless. A new team member added to the group immediately receives all future replies. A team member who goes on leave does not take the client's journalist correspondence with them.

Every inbound message is logged and visible on the Email Relay Report. When you need to check what a journalist said, when they said it, or who replied, it is all in one place. Team Email Groups keep your team connected and your journalist correspondence organised, without anyone having to change how they use email.

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